We’ve moved!

It’s official; Sage 50cloud Pastel Accounting and Sage 200 Evolution information has moved to Sage Knowledgebase—the new home for resource articles.

    To access Sage Knowledgebase, simply:
  1. Go to (and bookmark) the new URL: www.SageKB.com
  2. Use your Sage ID log in or, if you don’t have one, create anew Sage ID.
  3. Once logged in, you’ll be able to take advantage of personalized content such as saving favourite articles for future reference and subscribing to updates.
KB Logo
Errors Articles RSS Feed
Error 13 - Type Mismatch - Regional Settings
Viewed 11088 times since Mon, Feb 5, 2018
Error 6 - Overflow
Viewed 9209 times since Wed, Dec 28, 2016
Error 5 - Invalid Procedure Call or Argument
Viewed 8214 times since Wed, Dec 28, 2016
Runtime Error 53 - Wbtrv32.dll
Viewed 7873 times since Wed, Apr 12, 2017
Runtime error 91 - Block variable not set
Viewed 7729 times since Mon, Feb 13, 2017
Error 35602 - Key not unique in collection
Viewed 5646 times since Thu, May 17, 2018
Reg Keys
Viewed 5273 times since Fri, Dec 2, 2016
Error 35601 - Element not Found
Viewed 4572 times since Thu, May 17, 2018
Error 75 - Creating a Copy Company
Viewed 3993 times since Wed, Mar 15, 2017
Error 5 - Duplicate Key Value - File 20
Viewed 3703 times since Wed, Dec 28, 2016
Your security has been Jeopardised
Viewed 3677 times since Thu, Feb 1, 2018
Runtime error 6 - Overflow - Payroll Run, Employee Masterfile
Viewed 2695 times since Wed, Apr 12, 2017
Runtime error 6 - Overflow - Opening a Company
Viewed 2542 times since Wed, Apr 12, 2017
Error 22 - Data Buffer Length
Viewed 2398 times since Fri, May 26, 2017
You are attempting to open a company that has already been converted.
Viewed 2266 times since Mon, Mar 19, 2018
Pastel Payroll Download Manger Site
Viewed 2175 times since Mon, Dec 3, 2018
Error 12 - File 83
Viewed 2057 times since Wed, Apr 12, 2017
Error 8 - File 20
Viewed 1976 times since Wed, Dec 28, 2016
Error 11 – Division by Zero
Viewed 1923 times since Wed, Mar 28, 2018
Error 12 - File 30
Viewed 1801 times since Wed, Dec 28, 2016
Error 13 Pay period update
Viewed 1587 times since Fri, Dec 2, 2016
Error 13 on reprinting special run payslips
Viewed 1534 times since Fri, Dec 2, 2016
Error 2 - File 28 Paydfbox
Viewed 1446 times since Fri, Dec 2, 2016
Error 13 - Reprint Payslips
Viewed 1386 times since Fri, Dec 2, 2016
Reports print to the left.
Viewed 1320 times since Thu, Sep 7, 2017
Error 53 - When Opening a company
Viewed 1256 times since Sat, May 26, 2018
Error 18 - Disk Full
Viewed 1159 times since Mon, Feb 13, 2017
Error 8 - File 131
Viewed 1071 times since Tue, May 29, 2018
File not found while printing payslips
Viewed 904 times since Mon, Mar 19, 2018
Confirming and changing folder permissions
Viewed 876 times since Sat, May 26, 2018
Error 372
Viewed 618 times since Mon, Oct 14, 2019
Run-Time Error 52
Viewed 457 times since Mon, Jan 27, 2020